RP Hutchins Ltd – GDPR

RP Hutchins Ltd – GDPR

Privacy Notice 2018

In order to comply with the GDPR, RP Hutchins Ltd would like to disclose the following information about your data.

RP Hutchins Ltd would like to assure all our customers that the data we collect is for the operational aspect of the business, whether that’s for operational, accounting or marketing purposes. The data we store is specific and only includes the following contact details;

  • customer name
  • address
  • postcode
  • email
  • telephone number
  • primary contacts name
  • primary contacts email
  • primary contacts number

 

This information is stored to create a profile of you as a customer on our Simpro and Xero Software Systems. Simpro is a job management (operational) platform which interlinks with Xero our accounting system. Both platforms are secure cloud based software systems that help in our day to day business operations. The data is also used for marketing purposes, where we give our customers the right to ‘unsubscribe’ to any material.

RP Hutchins Ltd would like to state that no data is passed on or sold to a third party, that data we store is for business purposes only.

RP Hutchins Ltd store all the data we collect digitally on the cloud, nothing is stored on file.  We collect the data either directly from each customer or in a monitory of cases, indirectly, using the website of the customer.

To remain compliant, RP Hutchins Ltd will strive to keep all the data we store as accurate as possible and continually work towards correcting any inaccuracies by maintaining a clear line of communication. You may also wish for us to release the data we store, we will release any customer data once your identity has been confirmed. If you wish for RP Hutchins to delete your data please contact us immediately.

Please email either Ray or Chris Hutchins on accounts@rphutchins.co.uk for any questions regarding your customer data.

 

 


Rational Service Partners for the South West (UK).

Accreditation Logos

To find out more about the Safe Contractor Scheme or to discuss our Gassafe certifications please call 07836 598 713

We're happy to answer any questions

If you own or are in charge of the operation of a Rational / Frima oven, or require advice on the maintenance, service, warranty of an of equipment, please use our contact form, and one of our team will be in touch.

Make an enquiry
Twitter log

Latest Tweet

RP Hutchins carry 95% of spare parts for your Rational as a requirement, that’s why we can achieve a first time fix rate of over 94%! Helping us to Provide a more cost effective service, while also reducing the amount of time you operate during a breakdown without your Rational.